# Music City Honda - Detailed Adviser Profiles > Organization: Music City Honda > Team Site: https://musiccityhonda.adviserly.com > Dealership Homepage: https://www.musiccityhonda.com Companion to [llms.txt](https://musiccityhonda.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Alex Dallman - Profile: [https://musiccityhonda.adviserly.com/alex-dallman/reviews](https://musiccityhonda.adviserly.com/alex-dallman/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (8 ratings, 6 reviews) - Lifetime vehicles sold: 26 - Recent vehicles sold: 16 - Sales specialties: ACCORD HYBRID, ACCORD SEDAN, CR-V, HR-V, PILOT - Call: 8542136108 I'm a Sales Advisor with three years in Florida and California. I earned my Bachelor of Science in Business Administration from Southern New Hampshire University. Before that, I served in the US Air Force, which taught me a thing or two about discipline and teamwork. I've also been recognized with some awards during my service. When I'm not helping customers, I'm probably following the Green Bay Packers. And I like to unwind with a round of golf. I'm currently working at Music City Honda and enjoy the fast-paced environment and meeting new people. Recent reviews: - 2026-04-29 | 5.0/5 | Delanie S. — Super friendly and great, was helpful when it came to information and working out numbers. He made buying a car for the first time super easy and hassle free. He did not make the process feel like there was a ton of pressure on the situation, unlike other dealerships I’ve been to. - 2026-04-18 | 5.0/5 | John D. — AJ was engaging, knowledgeable, and professional. He patiently walked us through several choices and gave honest feedback about each vehicle. He made the buying experience very pleasant. - 2026-05-03 | 5.0/5 | Kay D. — Alex worked hard to get our business. He's knowledgeable and looks like an experienced pro He explainedthe car thoroughly. Im sure we'll enjoy our new Honda. . ### Antonio Laureano - Profile: [https://musiccityhonda.adviserly.com/antonio-laureano/reviews](https://musiccityhonda.adviserly.com/antonio-laureano/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Lifetime vehicles sold: 6 - Recent vehicles sold: 6 - Sales specialties: ALTIMA, CR-V, CR-V HYBRID, MODEL Y, PILOT - Call: 6156187327 Hey, I’m Antonio Originally from Puerto Rico, I bring my culture, values, and strong work ethic into everything I do. Being bilingual in Spanish and English allows me to connect with more people and make sure everyone feels understood and comfortable I’m passionate about helping people move forward in life — and sometimes, that starts with the right car. For me, this isn’t just about selling vehicles… it’s about creating real connections, understanding your needs, and making sure you feel confident in your decision. I take pride in being honest, driven, and always showing up with the right energy. Whether it’s your first car or your next upgrade, I believe every experience should feel smooth, exciting, and stress-free. I’m a big fan of basketball, music and video games. I’m the type of person who can talk about almost anything — I enjoy real conversations and getting to know people beyond just business. My faith keeps me grounded, my work ethic keeps me focused, and my goal is always to give my best in everything I do. ### Brent Clark - Profile: [https://musiccityhonda.adviserly.com/brent-clark/reviews](https://musiccityhonda.adviserly.com/brent-clark/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (119 ratings, 84 reviews) - Lifetime vehicles sold: 343 - Recent vehicles sold: 11 - Sales specialties: CR-V, CR-V HYBRID, HR-V, PILOT, RIDGELINE Brent Clark here, a sales advisor ready to help you find the vehicle of your dreams! I grew up in Hermitage, TN, and studied at Dupont High School and MTSU College. Watching sports, especially the Tennessee Volunteers and Titans, is always on my to-do list. I love spending time with my fantastic wife of 44 years; she continues to amaze me each day, from her creativity to vintage home décor expertise. My adult children make me proud to be a dad, but my grandkids make me love being a grandad even more; I love to watch them grow. All in all, I’m an easygoing, positive, and transparent sales advisor who thrives to ensure my customers find the perfect vehicle and leave the dealership with a smile! Recent reviews: - 2026-05-05 | 5.0/5 | Nancy W. — Brent was extremely helpful, knowledgeable, and professional in our recent trade in and purchase of our new 2026 CRV. We could not be happier with his service. Brent made the whole process flow successfully. Thank you, Brent! - 2026-02-25 | 5.0/5 | Ronald S. — Great experience! Brent was very knowledgeable and helpful. Would definitely recommend him to anyone looking for a new ride. - 2026-01-27 | 5.0/5 | William J. — Brent was friendly, knowkedgeable and very helpful. He followed up after initial test drive. Would highly recommend him. ### Edgar Vanags - Profile: [https://musiccityhonda.adviserly.com/edgar-vanags/reviews](https://musiccityhonda.adviserly.com/edgar-vanags/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (16 ratings, 14 reviews) - Lifetime vehicles sold: 82 - Recent vehicles sold: 20 - Sales specialties: CIVIC, CR-V, CR-V HYBRID, ODYSSEY, PILOT Recent reviews: - 2026-05-04 | 5.0/5 | Linda S. — Edgar was very helpful. He is the meaning of customer service. I was a little skeptical about using this dealership, because of some reviews i had read. I guess everyone can change. Edgar definitely made that change. - 2026-04-27 | 5.0/5 | Christopher H. — Fantastic!! Edgar was very polite and knowledgeable on Crv!! Answered all our Questions ... Employees like Edgar make Music City Honda a pleasure to do business With !! - 2025-10-25 | 5.0/5 | Douglas J. — Second purchase from MCH was as great as the first. Jeff was friendly, easy to work with, and made the transaction a breeze. ### Jeff Shipp - Profile: [https://musiccityhonda.adviserly.com/jeff-shipp/reviews](https://musiccityhonda.adviserly.com/jeff-shipp/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (107 ratings, 71 reviews) - Lifetime vehicles sold: 423 - Recent vehicles sold: 12 - Sales specialties: CR-V, CR-V HYBRID, HR-V, ODYSSEY, PILOT Purchasing a vehicle should be easy, and that’s always my goal! I’m here to find the car that fits your daily life most affordably. With 31 years of automotive experience, I know what to look for and how to get the best deals. I put myself in the situation, handling it as if I were looking for a vehicle – giving my all. I’m all about sports in my free time, from hunting to fishing and watching Titans football. Otherwise, I’m learning more about vehicles, the latest trends and deals, and ways to get my customers into the perfect car! Recent reviews: - 2026-02-13 | 5.0/5 | Donna O. — Jeff was great to work with. He went over the various Honda Pilot trim level differences, which helped us narrow down our choice. He was never high pressure and was fun to work with. When we decided to purchase, he had everything ready and waiting when we arrived to pick up the vehicle. He spent time showing us how to operate the various apps and set everything up for us. We highly recommend him to anyone. - 2026-04-10 | 5.0/5 | Tracy M. — Excellent salesman. My situation was a little different and he took his time to listen. I looked at every Odyssey on the lot before making my final decision. Once I did, Jeff sat in the vehicle with me and helped program everything and showed me how things worked. Excellent experience and I will definitely recommend him to anyone looking to purchase a vehicle. - 2026-03-20 | 5.0/5 | Elizabeth A. — Jeff went above and beyond to earn my business and get my deal approved for the new 2026 HR-V EXL‼️😄 The experience was seamless, easy, and a pleasurable interaction. I would HIGHLY RECOMMEND JEFF🤗 I will definitely be a repeat customer in the future😉 Thanks Jeff‼️ ### Jimem Lual - Profile: [https://musiccityhonda.adviserly.com/jimem-lual/reviews](https://musiccityhonda.adviserly.com/jimem-lual/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (7 ratings, 6 reviews) - Lifetime vehicles sold: 22 - Recent vehicles sold: 9 - Sales specialties: CIVIC, CR-V, CR-V HYBRID, HR-V, PILOT - Call: 6155822803 Recent reviews: - 2026-04-07 | 5.0/5 | Joyce J. — Jimem loves his customers! He was patient and kind as I was unsure of what vehicle I wanted. He was attentive and worked hard to find the perfect choice and I’m thrilled with my purchase. Thank you and God bless you, Jimem. I’m sending people your way!!! - 2026-05-03 | 5.0/5 | Alexandra T. — Jimem was a pleasure to work with! He was very transparent, patient, and respectful of our time, and helped us find exactly what we were looking for. We really appreciated his help and hope we can work on another car deal with him soon - 2026-04-16 | 5.0/5 | Lauretta B. — Jimem was absloutely wonderful and very patient with me as i wasnt completely sure which model i wanted. highly recommend if your going to buy a car at music city honda please ask for him! ### Manny Hernandez - Profile: [https://musiccityhonda.adviserly.com/manny-hernandez/reviews](https://musiccityhonda.adviserly.com/manny-hernandez/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (19 ratings, 15 reviews) - Lifetime vehicles sold: 34 - Recent vehicles sold: 3 - Sales specialties: CR-V, CR-V HYBRID, HR-V, ODYSSEY, PILOT - Call: 6158681870 Originally from Miami, I've brought my eight years of sales experience to Tennessee. I'm excited about this new chapter. My fiancé and my two-year-old son are my world. I find a lot of joy in the balance between their needs and helping them reach their goals. I'm a University of Miami graduate and fluent in Spanish. You'll find me at Music City Honda. Beyond work, I'm into basketball, the stock market, and spending quality time with my family. I'm also passionate about cars, and I love building long-term relationships with clients, ensuring they find the right product to suit their needs. I'm known for my product knowledge and patience, and I'm dedicated to making sure my clients are happy with their purchases. Recent reviews: - 2026-02-10 | 5.0/5 | Tierney H. — Both Manny and Tristan were absolutely outstanding and made me feel so at ease with my first solo car buying experience. Both of them really stuck their necks out for me to make sure I got the best deal possible. I cannot recommend both of them enough! - 2026-01-12 | 5.0/5 | Todd H. — Manny was quick and efficient in getting my deal done. I told him what i was bringing to the table and he knew how to make it happen. - 2026-01-04 | 5.0/5 | Michael P. — Manny was a nice guy, and was straight to the point. He knew what I wanted, and worked with his leadership to make it happen. ### Moses Jeffero - Profile: [https://musiccityhonda.adviserly.com/moses-jeffero/reviews](https://musiccityhonda.adviserly.com/moses-jeffero/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Call: 8653374555 ### Noe Rodriguez - Profile: [https://musiccityhonda.adviserly.com/noe-rodriguez/reviews](https://musiccityhonda.adviserly.com/noe-rodriguez/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Call: 8184025927 ### Payton Franklin - Profile: [https://musiccityhonda.adviserly.com/payton-franklin/reviews](https://musiccityhonda.adviserly.com/payton-franklin/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (71 ratings, 46 reviews) - Lifetime vehicles sold: 481 - Recent vehicles sold: 8 - Sales specialties: CR-V, CR-V HYBRID, HR-V, ODYSSEY, PILOT Recent reviews: - 2026-04-01 | 5.0/5 | Kristie S. — Mr Franklin does exactly what he says - there are no surprises with him - he is up front and honest - he goes above and beyond to get you what you want within your budget if at all possible - he is one that can make things happen … very highly recommend if you are interested in a vehicle - Mr Franklin is definitely your go to person … - 2025-08-05 | 5.0/5 | Danny B. — Mr. Payton has gone and always goes above and beyond for me .. This is my second brand new view purchase within 13 months .. Would highly recommend high him for anyone who is wanting to buy a vehicle .. - 2025-09-17 | 5.0/5 | Jill P. — Payton was an awesome salesman! He was friendly, very knowledgeable, extremely responsive, and accommodating. He was a perfect 10! It was great working with him! Thank you! ### Rory Kahler - Profile: [https://musiccityhonda.adviserly.com/rory-kahler/reviews](https://musiccityhonda.adviserly.com/rory-kahler/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.8 stars (40 ratings, 32 reviews) - Lifetime vehicles sold: 181 - Recent vehicles sold: 14 - Sales specialties: CR-V, CR-V HYBRID, HR-V, ODYSSEY, PILOT I'm a Sales Advisor at Music City Honda. I am from Denver, CO. I graduated from the University of Colorado, and I bring a practical, results-oriented approach to helping clients find the perfect vehicle. Music's a big part of my life – it helps me stay focused and positive, even during a busy workday. I'm dedicated to providing excellent customer service and finding solutions that meet individual needs. I'm looking forward to connecting with you. Recent reviews: - 2026-03-12 | 5.0/5 | Malaikia W. — Rory was amazing to work with! He was very helpful, patient, and made sure I understood everything throughout the process. He made my car buying experience smooth and comfortable, and I really appreciate how professional and kind he was. I would definitely recommend him to anyone looking to purchase a vehicle - 2026-03-03 | 5.0/5 | Wendy W. — Absolutely amazing!! Rory was helpful, not pushy and very friendly. He made our shopping and buying experience perfect! I have already recommended him to a few people. - 2026-01-03 | 5.0/5 | James B. — Rory was very professional and very pleasant to work with on the purchase of the vehicle. Would recommend him to other clients. ### Roy Roberts - Profile: [https://musiccityhonda.adviserly.com/roy-roberts/reviews](https://musiccityhonda.adviserly.com/roy-roberts/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Lifetime vehicles sold: 5 - Recent vehicles sold: 5 - Sales specialties: CIVIC, CR-V HYBRID, CX-5, HR-V, MDX - Call: 7148648605 Born and raised in Orange County, I’m a Sales Advisor with a genuine passion for helping people find the perfect car. My focus is simple: understanding your needs and making the car-buying process straightforward and enjoyable. I believe in building relationships, not just making sales. Outside of work, you might find me on the golf course or watching football. I also enjoy getting away to Yosemite when I can. I'm currently at Music City Honda. I bring a positive attitude, a willingness to go the extra mile, and a commitment to customer satisfaction. Let's find your next ride! ### Tristan Kilmon - Profile: [https://musiccityhonda.adviserly.com/tristan-kilmon/reviews](https://musiccityhonda.adviserly.com/tristan-kilmon/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (17 ratings, 14 reviews) - Lifetime vehicles sold: 35 - Recent vehicles sold: 16 - Sales specialties: CIVIC, CIVIC HATCHBACK, HR-V, ODYSSEY, PILOT Born and raised in the Nashville area, I'm a Sales Advisor bringing a bit of Music City energy to Music City Honda. Graduating from Mount Juliet High School, I learned the value of teamwork in sports, skills I've carried over to my work. My approach is all about building trust through hospitality, an easy and transparent process, and genuine connection. I enjoy helping people, and I'm dedicated to building long-lasting relationships with my clients. I believe in honest communication and creating a comfortable experience. You’ll also find me at the gym; I'm passionate about keeping active and fit. Family is most important to me, so feel free to ask about mine! Whether you’re purchasing your first vehicle, upgrading your daily driver, or trading in for something new, I'm committed to delivering professional service backed by strong product knowledge. Recent reviews: - 2026-05-02 | 5.0/5 | Peter L. — Tristan was excellent. He provided me all the information I needed to make a terrific buying decision. He is professional, sharp and very knowledgeable about both the Honda product line and the car buying process. I can wholeheartedly recommend working with Tristan. Thank you for all your efforts! - 2026-05-08 | 5.0/5 | Danny A. — I had a wonderful experience with Tristan! He made the entire process of buying a car fast and easy! I can honestly recommend him to anyone looking to buy a Honda. - 2026-05-08 | 5.0/5 | Malcolm S. — I had a great visit with you. I recommend Tristan. The experience was good with him. ### Andy Louangphay - Profile: [https://musiccityhonda.adviserly.com/andy-louangphay/reviews](https://musiccityhonda.adviserly.com/andy-louangphay/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (737 ratings, 427 reviews) - Lifetime vehicles serviced: 7839 - Recent vehicles serviced: 361 Hello! I’m Andy, a service advisor ready to help you get the automotive assistance your vehicle needs! Nashville is my hometown, and Middle Tennessee State University is where I attended. If there is a UFC match, I will try to catch a show. I enjoy working out in the gym, spending time around animals, and reading comics/manga. Everyone knows me for being a twin, but the one who comes into the dealership ready to solve our customer’s needs by providing the best assistance! Recent reviews: - 2026-05-03 | 5.0/5 | Sam M. — Andy was very quick to get to me and very professional. Although you all did not have the part to do my warranty work, Andy told me when it was going to be in. Thanks Andy - 2026-05-10 | 5.0/5 | Robert G. — Andy got me worked in for a last minute oil change tire rotation on a Saturday. The service was done quickly and efficiently. He listened and was great to work with! - 2026-05-09 | 5.0/5 | Bethany R. — Andy communicated frequently regarding the service on my vehicle. Was very pleased with the amount of time it took, the concern and overall customer service. ### Clint Pewitt - Profile: [https://musiccityhonda.adviserly.com/clint-pewitt/reviews](https://musiccityhonda.adviserly.com/clint-pewitt/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (1102 ratings, 664 reviews) - Lifetime vehicles serviced: 9316 - Recent vehicles serviced: 329 Hello! As a Service Advisor, I enjoy helping people keep their cars running smoothly and safely. I bring more than 20 years of automotive industry experience to my work along with an honest approach to all types of repairs. Whether you’re coming in for routine maintenance or something more complex, we’ve got you covered. Originally from Antioch, TN, I’m a graduate of Ezell Harding Christian School. My wife and I have two great kids. I’m a good dad, but a mediocre golfer, though I love to play! When it comes to sports, I root for the Vols and the Titans. When you need reliable service on your car, we look forward to serving you. Recent reviews: - 2026-05-04 | 5.0/5 | Eric I. — Great service. Clint took great care of us and got the repair done in better than expected time due to a member taking the time to stay a little longer to complete the repair. We really appreciate that! Great communication throughout. Great job to all. - 2026-05-03 | 5.0/5 | Elizabeth L. — Clint takes great care of his clients. He makes the service experience easy. He communicates well & sends updates during the process. He is kind, honest & reliable. I feel very fortunate to have had him as my service advisor for 7 years. - 2026-05-02 | 5.0/5 | Tanya R. — Clint is always very helpful and always answers my questions and always friendly. ### Josh Taylor - Profile: [https://musiccityhonda.adviserly.com/josh-taylor/reviews](https://musiccityhonda.adviserly.com/josh-taylor/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (1154 ratings, 710 reviews) - Lifetime vehicles serviced: 10561 - Recent vehicles serviced: 309 - Call: 6157275140 Welcome! I’ve been in the automotive industry for about a decade now and love cars! As a service advisor, I truly enjoy seeing customers satisfied and comfortable with our reliable recommendations for what’s needed to keep their cars running safely and smoothly. We are here to help you prioritize routine maintenance that extends the life of your vehicle. Originally from Baltimore, MD, I’m a graduate of Tennessee State University and a fan of the Baltimore Ravens. Along with all things cars and racing, I like following football, basketball, and track. When you need great advice on taking care of your car, we’re here to help. Recent reviews: - 2026-05-06 | 5.0/5 | Todd W. — EXCEPTIONAL, AMAZING, SPECTACULAR, STUPENDOUS!!! The entire team always goes above and beyond to ensure that my experience with them, is the absolute best experience that it can be. Here at Music City Honda, you are not just a customer, YOU ARE FAMILY!!!! - 2026-05-10 | 5.0/5 | Leacy J. — I'm always well informed and feel appreciated when I visit. Takes the time to explain my service and what's needed . My thanks to Josh and staff there - 2026-05-03 | 5.0/5 | Jeffery M. — Josh is always professional. Keeps you up to date on the progress of your vehicle repairs. Always appears to be in a good mood. ### SAMANTHA DOTTS - Profile: [https://musiccityhonda.adviserly.com/samantha-dotts/reviews](https://musiccityhonda.adviserly.com/samantha-dotts/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (683 ratings, 419 reviews) - Lifetime vehicles serviced: 6298 - Recent vehicles serviced: 289 - Call: 6157275137 As a Service Advisor at Music City Honda, I bring honesty, reliability, and dedication to my work. I'm passionate about getting your vehicle fixed right, and I'll always give you a fair and accurate assessment. I look forward to helping you! When I'm not working, I'm cheering on my two kids at their sporting events. I'm a proud graduate of Trousdale County High School and an active member of the Lafayette community with my husband and children. Recent reviews: - 2026-04-17 | 5.0/5 | Phyllis C. — Overall experience was great with Samantha. She is friendly, knowledgeable, and has great customer service skills. I’ve had her before at Music City and I’m glad to know she’ll point out any issues for me. - 2026-04-16 | 5.0/5 | Kathleen M. — Everything was done on time. Everyone was pleasant, but Samantha did an exceptional job. She reminded me that I needed my tires rotated, and that the service was free. - 2026-05-05 | 5.0/5 | Edward M. — Service was quick, she took the time to show me how the new tonneau cover works. ### Dreu Fowler - Profile: [https://musiccityhonda.adviserly.com/dreu-fowler](https://musiccityhonda.adviserly.com/dreu-fowler) - Department: Plus (Management) - Title: Finance Manager - Lifetime vehicles sold: 18 - Sales specialties: COROLLA, CR-V, CR-V HYBRID, ODYSSEY, RIDGELINE Finance Manager with 7 years of experience from Clermont, Florida. I am loyal to my sports teams, especially The Pittsburgh Steelers. Outside of work, I enjoy playing video games and poker. In my professional life, I am committed to providing exceptional customer service and ensuring financial success at Music City Honda. ### Garrett Mcmanus - Profile: [https://musiccityhonda.adviserly.com/garrett-mcmanus](https://musiccityhonda.adviserly.com/garrett-mcmanus) - Department: Plus (Management) - Title: Parts Manager Hi, I'm Garrett McManus, a Parts Manager for Music City Honda! I was born right here in the middle of Tennessee, where I have spent my entire life and loved it! I started with Honda straight out of high school, and now have 16 years of experience in Honda parts and several years of knowledge in other dealership areas. I was lucky to meet my wife at work; she is the most incredible person who makes life fantastic! We have been married for 16 years and counting! When it comes to my free time, I enjoy working on, building, and riding motorcycles. ### Jesse Bennison - Profile: [https://musiccityhonda.adviserly.com/jesse-bennison](https://musiccityhonda.adviserly.com/jesse-bennison) - Department: Plus (Management) - Title: Inventory Manager For 35+ years, I have been in car detail, loving everything about vehicles. Throughout that time, I have remained a hard worker who never calls out and is usually the last person to leave the dealership. Assisting anyone who needs help is what I love to do. I love being in charge of the inventory and getting the lot ready! My beautiful wife, Crystal, and I have been married for 29 years and are the proud parents of five sons and grandparents of two! Family life is the best life! Baseball and football are my favorite sports, but there is nothing better than attending wrestling events with my boys. We have the most incredible inventory and unmatched customer service, so please stop by and see us anytime! ### Jonathan Camarena - Profile: [https://musiccityhonda.adviserly.com/jonathan-camarena](https://musiccityhonda.adviserly.com/jonathan-camarena) - Department: Plus (Management) - Title: General Sales Manager - Languages: Spanish Yo hablo español I am a dedicated professional with a diverse background that uniquely positions me to excel in various facets of the automotive industry. I hold a Bachelor’s degree in Psychology, which has equipped me with valuable insights into human behavior, enabling me to effectively engage with customers and colleagues alike. My career journey began in law enforcement, where I honed my skills in communication, critical thinking, and teamwork. These experiences laid a solid foundation for my transition into the fast-paced world of automotive. With over 14 years of experience in the automotive sector, I have developed a comprehensive skill set that encompasses repairs, sales, and finance. My technical knowledge and hands-on experience in automotive repairs allow me to diagnose issues efficiently and provide reliable solutions to customers. Furthermore, my expertise in sales and finance equips me to assist clients in making informed decisions that align with their needs and budgets, ultimately enhancing their overall experience. Throughout my career, I have taken pride in my ability to build and lead effective teams. I believe that a successful organization is rooted in collaboration and mutual support, and I strive to foster a positive work environment where each team member feels valued and empowered. My passion for training and development drives me to share knowledge and best practices, ensuring that my colleagues are equipped with the tools they need to succeed. I find great satisfaction in watching individuals grow and thrive in their roles. Customer service is at the heart of everything I do. I take the time to listen to my clients, understanding their concerns and aspirations, which enables me to tailor my approach to meet their unique needs. My commitment to providing exceptional service has resulted in long-standing relationships with customers who trust me to guide them through their automotive journeys. In summary, I am not only an automotive professional with a robust background in law enforcement and psychology, but I am also a team builder, trainer, and customer service advocate. My multifaceted experience allows me to approach challenges from various angles, ensuring that I deliver impactful results while fostering a culture of excellence. I look forward to continuing my journey in the automotive industry, where I can contribute my expertise and passion to create meaningful experiences for customers and colleagues alike. ### Karen Cole - Profile: [https://musiccityhonda.adviserly.com/karen-cole](https://musiccityhonda.adviserly.com/karen-cole) - Department: Plus (Service) - Title: Service Coordinator - Lifetime vehicles serviced: 562 - Recent vehicles serviced: 16 Thanks for stopping by Music City Honda! We will always provide quality care, excellent customer service from start to finish, and great working friendships. Our team takes the time to listen, learning more about guests' vehicles and personalities and how to incorporate that into an incredible service experience. I joined this amazing dealership in July 2021 but began working in the auto field in 2012. My vehicle knowledge, strong communication, honesty, and friendliness always show up regardless of where I am. So please reach out and allow me to solve your servicing needs! ### Keith Burr - Profile: [https://musiccityhonda.adviserly.com/keith-burr](https://musiccityhonda.adviserly.com/keith-burr) - Department: Plus (Management) - Title: Internet Sales Director - Call: 6158681870 For 24 years, I have worked in the auto world, meeting amazing people and forming the best working relationships while providing exceptional customer service! I strive to see others happy, which is why I give my all when it comes to finding guests what they need without all the hassle. Some of the accomplishments I have earned include Salesman of the Month, Gold Status with the Honda brand, and being one of the most admired sales professionals at Asbury Auto Group. Outside of work, I love being around family and friends, especially my wife of 28 years and our three dogs. We love nature and taking in the different scenes and atmospheres. In addition to nature and fishing, I enjoy music, playing games, hiking, and watching football – go, Cowboys! Please stop by and see us soon. Our sales team is ready to exceed your customer service expectations and get you into the vehicle of your dreams! ### Kelly Friedmann - Profile: [https://musiccityhonda.adviserly.com/kelly-friedmann](https://musiccityhonda.adviserly.com/kelly-friedmann) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 402 - Recent vehicles serviced: 15 Welcome! As a Service Director, I pride myself on leading a team working hard to help people keep their cars running smoothly and safely. One of my favorite aspects of this job is the chance to learn something new every day. I bring more than 20 years of fixed ops experience to this position having advanced from service advisor to director where I’ve been for the past seven years. I’ve been recognized with a president’s award three years in a row and I am also a certified Honda service advisor. I'm originally from Clarksville, TN. My boyfriend has been a master diagnostic technician with Toyota for over 20 years, so you can say we're a perfect match! I'm also a proud mom to two daughters and a son. And I've been known to spoil my dog. His name is Sprocket! I look forward to serving you—whether that’s for routine repairs or something more complex. ### Kimberly Brewer - Profile: [https://musiccityhonda.adviserly.com/kimberly-brewer](https://musiccityhonda.adviserly.com/kimberly-brewer) - Department: Plus (Service) - Title: Service Cashier Welcome to Music City Honda! My name is Kim, and I'm from Nashville, Tennessee. It feels excellent to celebrate year 58 of life and be the proud mother of one son, age 27. He is the best part of my life, and I continue to strive and thrive, knowing I'll always have his support! When I'm not working hard, I love to travel, with Las Vegas casinos being my favorite stops. Everyone knows me as a people person who goes above and beyond to help others. This would have been my fifth year with the company; however, during the Covid pandemic, I was laid off for almost a year. Fortunately, I could reapply, and here I am, back to working for a great business and with the best people! Scheduling customers, maintaining the phone lines, and being a friendly face around the dealership is what I'm known for. So please reach out anytime with questions, and I'll always do my best to answer or get you to the right person who can! ### Manny Maralescu - Profile: [https://musiccityhonda.adviserly.com/manny-maralescu](https://musiccityhonda.adviserly.com/manny-maralescu) - Department: Plus (Parts) - Title: Parts Counter I joined Music City Honda in 2019, but my automotive career began in 2011. It feels great working with exceptional people from all walks of life. I aim to build even better relationships among my colleagues, customers, and community members. That is due to my love for helping others and learning more about them and their automotive needs. Watching soccer is one of my favorite pastimes. I am also big with aviation and computers, so I love discussions about both and the Honda brand. There is no better feeling than selling Honda parts to my customers. They can rely on me to be professional and calm and come in with a great attitude. I always take care of business! ### Matt Mueller - Profile: [https://musiccityhonda.adviserly.com/matt-mueller](https://musiccityhonda.adviserly.com/matt-mueller) - Department: Plus (Management) - Title: Sales Manager Welcome to Music City Honda, where our customers always come first! I’m a Sales Manager who grew up in VA Beach and studied at Kellam/ODU University. I love spending time with my fiancé, Kathryn; we enjoy traveling when time permits. I’ve visited many places, including Rome, the French Riviera, Jerusalem, Turkey, Naples, Greece, the Virgin Islands, Jamaica, and Antigua. I’m also a big fan of the Tennessee Titans and the Ohio State University. If I’m not watching sports, I love taking them on or engaging in outdoor activities with my two dogs. I served in the US Navy from 1993 to 1997 and joined the auto industry 25 years ago. Everyone knows me for my honest, easygoing, and straight-shooting attitude. I go the extra mile to get the job done right for my customers, team members, colleagues, or our community. My ability to blend well with others allows me to learn more about them and their vehicle desires. I am passionate about getting guests the best deal, which involves my commitment to working with banks to ensure they have great options and can leave Music City Honda happy about their purchasing process! ### Orfan Omer - Profile: [https://musiccityhonda.adviserly.com/orfan-omer](https://musiccityhonda.adviserly.com/orfan-omer) - Department: Plus (Parts) - Title: Parts Counter - Call: 6154828748 Born and raised in Nashville, I've been a car guy my whole life. With 15 years in the automotive field, I've got a strong passion for it. I’m a Parts Counter professional with five years under my belt, including experience at Music City Honda. I'm a graduate of Antioch High School and Smyrna TCAT Automotive, where I built a solid foundation. I'm good at putting things together – both physically and conceptually. I approach every job with the goal of getting it done right. I'm also friendly, understanding, and always happy to help. I'm fluent in Farsi as a second language, and I believe in being a good team player. ### Thomas Bennison - Profile: [https://musiccityhonda.adviserly.com/thomas-bennison](https://musiccityhonda.adviserly.com/thomas-bennison) - Department: Plus (Parts) - Title: Parts Counter - Call: 6158557350 ### Tony Gonzalez - Profile: [https://musiccityhonda.adviserly.com/tony-gonzalez](https://musiccityhonda.adviserly.com/tony-gonzalez) - Department: Plus (Management) - Title: Managing Partner/GM Welcome to Music City Honda! Tony Gonzalez is the name, and friendliness, intense listening, and a genuine commitment to solving issues are what I bring into the dealership each day, along with 45 years of automotive experience. I give our teams the dependability they need to succeed, leading to excellent customer service. There is no better feeling than watching them grow and thrive. At this dealership, we believe in going above and beyond for our guests and the community we service. That begins and ends with excellent communication and strategizing. I sit down with my team members to learn more about their wants and needs, as well as those of our customers. That allows me to ensure our workers receive the training they need, access to the vehicles and parts our customers want, and open-door policies that lead to a friendly and easygoing atmosphere. I am a native of Lakeland, FL, and a graduate of Nada Academy and GM U. It’s all about family, friends, and sports in my free time. Baseball, golf, and snow skiing are hobbies I enjoy, and the Miami Hurricanes are my favorite team. My wife, Stacia, is the best aspect of my life; she is my world. One of our top interests is traveling. We have been to many places, including Turks and Caicos, Vail, Colorado, and always making time for our vacation home in Long Boat Key, FL. I genuinely love all the challenges that the auto industry brings my way because each day is new and always leads to the best working relationships and happy customers! ### Travis Allaway - Profile: [https://musiccityhonda.adviserly.com/travis-allaway](https://musiccityhonda.adviserly.com/travis-allaway) - Department: Plus (Management) - Title: Finance Director Hi! Travis Allaway here, and I'm a finance director who strives to provide exceptional customer service and the best assistance to my team members. Our dealership's financial health and stability begin and end this way, so I go the extra mile to get things done right! We strive to create the best financial options for our guests, beginning with learning more about their personal needs, preferences, and budgets. Our management establishes an excellent working relationship between customers and banking clients to ensure the best options are available. Please enjoy your time around the Music City Honda website, learning more about our services, team members, and products. You can reach out to a team member with questions online or stop in for assistance; regardless, high-quality service is what we provide from beginning to end and well after a sale! ### VINCENT LEM - Profile: [https://musiccityhonda.adviserly.com/vincent-lem](https://musiccityhonda.adviserly.com/vincent-lem) - Department: Plus (Management) - Title: Sales Manager Greetings and Welcome to Music City Honda! I've been a car enthusiast ever since I can remember, and it all started with Hondas. Born in TN. I grew up in Shelbyville and was raised in Nashville. So I'm the Asian guy with a country accent. I have spent over 17 years working in restaurants and 10 years in the car business. In my spare time you can find me doing something outdoorsy or trying new restaurants. I want to show customers that the car buying experience can be fun! Time is valuable ,and I believe in treating EVERY customer with the utmost respect. Challenges are opportunities to learn from. I get the most satisfaction from watching my team grow personally and professionally. Come see us for your next vehicle and give us a chance to show you a great experience! ### ZDRAVKO KRAMAR - Profile: [https://musiccityhonda.adviserly.com/zdravko-kramar](https://musiccityhonda.adviserly.com/zdravko-kramar) - Department: Plus (Management) - Title: Sales Manager Welcome to Music City Honda!!!!!! Born and raised in Sarajevo, Bosnia and Herzegovina, I'm now a Sales Manager at Music City Honda, and I've been helping folks in middle Tennessee achieve their dreams for over 21 years. Married for 27 years to my beautiful wife, and we have 3 beautiful kids. My family and career success are what drive me. I'm passionate about what I do and I approach my work and life honestly and with enthusiasm. I'm straight to the point and always available to lend a hand. I enjoy being a team player and am always willing to help. In my free time, I love spending time with family and friends, whether it's indoors or out. I'm a big sports fan, especially NFL, soccer, and NBA. I also enjoy traveling different destinations like, Croatia, Germany, France, and Puerto Rico and my home away from home.